plygem windows reviews

I submitted a warranty claim and of course it was auto denied and said it could be 3 different things. You can find a local installer with the search tool on the website; if you’re a professional interested in carrying Ply Gem, contact the company through the website or by phone. 160 Ply Gem reviews. Windows & Doors Installation & Service review in Designed with today’s homeowners in mind, the Ply Gem East 2000 vinyl series combines performance, energy efficiency and value in a complete window line that will beautifully renovate your home. What kind of company doesn't stand by their products... PlyGem, that's who. I know we have to pay milage, but no one will help us. Strong and knowlegeable service department! We have had 3 window break their seal. Fourth winter in this new house and every window and door still has moisture on them as well as ice forming in all corners. When you shop for windows or doors online, Ply Gem will help you find the best options for new products or replacements and customize your solutions for optimum function and style. According to the Ply Gem brochure our humidity should be at 15%, is that even achievable! For more information about reviews on ConsumerAffairs.com please visit our Plygem honoured the Gienow warranty but I had to pay for labour. This company is holding up the installer and other owners' home sales. Approve of CEO. Ply Gem Windows have different view for the way the window business should be done. We're involved in a new build and our builder is about to order windows. My local glass installer is very frustrated with dealing with them also, so now I have to go through a 3rd party, the builder, which will cost … Check out Ply Gem online to find out if it’s available in your area. This score is also impacted when we do not have enough information i.e: low number of reviews. They choose to lay blame on the installers or the homeowner. I liked the price and color at Ply Gem Mastic Siding and I had the siding put in six months ago. Depending on the window purchased, Ply Gem offers a … Ply Gem Industries, Inc. is engaged as a supplier of vinyl siding, stone veneer, casement windows and other building materials. I ordered over 20 windows from this company back in 11/2014 and more windows in 05/2015. I realize siding expands and contracts from temperature or sunlight exposure but this stuff makes a ticking sound at every nail location all day, every day when it does. Ply Gem is the absolute WORST window manufacture in the world! Ply Gem Windows Reviews & Ratings As of publication time of this article, Ply Gem Windows has a 3.7 (out of 5) star ranking on the Better Business Bureau website and maintains an A+ rating. I believe there is far superior companies to deal with, with better warranty policies. They are often priced 33% lower than windows of competitors - Soft-Lite, Sunrise, Stanek - with similar efficiency ratings… Ply Gem’s siding products are also backed by a limited lifetime warranty. Sick of lack of interest. They did not install a screen window as per the plan, but we sucked it up and are doing without a screen in our living room. This is just not acceptable!! Ply Gem manufactures windows and doors for both replacement and new construction projects. It was night and day difference. Terrible windows, refusal to honour warranty, Product is good - getting what you order is Poor, New Home, Horrible Windows, Horrible Doors, Strong Company / Strong 10 year glass warranty. I filed a BBB complaint as well and no response. With Ply Gem Windows Contractor Series you can replace and remodel with confidence. You can't buy anything for a dollar anymore. The latest sample was sent to warranty services almost 2 months ago and they have not approved the replacement. Filed a BBB complaint, but sadly they are NOT BBB accredited so not much hope there. I installed Ply Gem siding on my house, it faded, they provided some new siding, I had to pay for the rest of it out of pocket, it cost $10,000 and they only paid for 1/3 of it, and when I asked about it, Dina who has the worst customer service attitude I have ever encountered, started yelling at me, telling me that I was lucky they gave me anything at all. Service dept was HORRIBLE. Both companies make a number of products you can use to eliminate leaks and drafts. According to the class action, Ply Gem’s Vinyl Clad windows contain defects that allow water to leak through the windows, which could cause water damage inside homes. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. I would never advise doing business with this company. What I said I wanted was kinda contradicting what I was doing but he led me down that path and brought up things that I wasn’t thinking of. Two other independent inspectors did not see evidenence of building shift and further commented that the window frames have enough "give" to accommodate any shift that may occur. Ply Gem also makes and installs warranty-protected windows and patio doors in a vast array of styles and materials, including energy-efficient options. No doubt they are less expensive then other companies and that is why builders use them (to save money). I'd be happy to connect you with the right person. Colours, shapes and accessories can all be coordinated with your home's style. FAQ. Please feel free to reach back out to us if you ever need anything else. I had a leaking window within 3 years of owning my house, I believe they should stand behind their product until they deem it builder or customer issue. Ply Gem Window Prices. They’re ideal wherever comfort and energy savings are paramount. Four times the pictures windows (costing over 1K each) have scratches between the panes and dirt and dust. 68 %. We have been working with the Ply Gem sales manager for over 1 year to have 3 year old defective siding that has become splotchy and faded replaced. Thank you so much for taking the time to leave us a review! I have sent 16 emails to the sales manager and several phone calls. You sometimes find someone trying to sell it as a premium, but if you do the research you can get a good price. Civil lawsuit is our next option. Six window replacements were done over the period of a year. Isn't your product made to withstand the elements since it's an outdoor product? We're always happy to help with anything. We apologize for the trouble you've had getting your replacement and would like to try to make things right, so please let me know if you’d like me to have our customer service team look into this for you. And the wood frame itself is chipped and torn up all around the frame (see photo). So far, the siding's quality has been okay. The company here in Anchorage did a great job quoting and installing the windows (although they didn't send any touch up paint with the installation crew, which I'm still waiting for as the new windows look a bit … Its product line includes: Ply Gem sells lap, insulated, vertical and shake and shingle siding, in a range of materials including vinyl, steel and aluminum, as well as stone veneer exterior and interior accents. We had some vertical wood siding that deteriorated, and now obviously, it’s maintenance-free, horizontal, six-plank vinyl. I was told approval would be in 2 weeks. I bought the larger panels, and I like it on the house. The company’s SolarDefense technology is guaranteed to resist fading and distortion while reflecting sunlight to keep your home cooler. Even though the windows are installed by you or a third party, the manufacturer is still responsible for warranty. However, Ply Gem wood windows will need to be properly maintained overtime in order to avoid having to repair your … Hi Tim, we are so sorry to hear about your experience. When you compare JELD-WEN vs. Ply Gem windows, you'll notice that both companies make many of the same style of windows. Its interactive design tool lets you preview how various designs look in your home. Ply Gem Employee Reviews about "windows". After 5 calls since April no one will help with warranty. It also offers windows, doors, stone and other home exterior products. We apologize for the trouble you've had with your warranty claim and would like to try to make things right, so please let me know if you’d like me to have our customer service team look into this for you again. I would never use any of their products if that's the case. Updated Feb 2, 2021. The windows have warranties and they sent me in a loop the builder. Do your research before you buy from this Manufacturer, they do not stand behind their product, vinyl siding. The installer promised quality windows much superior to my old metal ones. The builder has not been involved as the Window manufacturer was to handle the matter with the owner to pay for labor when the windows failed. Did not honour our warranty. No condensation to speak of but rather a ghost like plume. Ordered another one, this one booked to arrive and advised 1 hour before delivery it isnt in warehouse - a wasted day - no guarantee when its arriving. Challenge to take a warranty photo that would show in a photo. Andersen. At least, they will do whatever they can to result in a claim being denied. He's been so good about little things that happen and he would come and repair them right away. Business Profile. Worst thing now is the back door. Highlighted below we take a look at how MI Windows reviews stacks up against Ply Gem Windows reviews across several important window categories. Ply Gem makes it easy to bring your vision to life. Triple-Glazed windows for total comfort. And after it was applied, my house looks wonderful. Our MI Windows vs. Ply Gem Windows analysis is designed to give window buying homeowners an easy way to determine which window brand they should consider when purchasing replacement windows. VERY FRUSTRATING. We're talking about vinyl, double-hung. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. :). It looks good. Copyright © 2021 Consumers Unified LLC. Claiming is easy and free. Andersen Windows. higher end windows that carry greater detail and are more unique than the Pro Series of windows 1st order, warehouse lost door and had to re-order - eta 2 months. There was a few things that went on with the installer that I wasn’t happy with, but the company representative got it corrected and made it right. But the customer is stuck with their horrible workmanship. No one with Ply Gem customer service will return my phone calls! The thing I liked the most with the having the siding was there was no maintenance or not having to paint anymore. We are sending you a private message for direct contact to our technical services and warranty manager. But I feel that the quality of the product and the workmanship, was definitely the best we’ve gotten. I got a Mastic siding, and I liked it very much. Would not recommend them! Ply Gem: The available window finish colors for Andersen depends on the material. PlyGem/Great Lake window review. He made recommendations based on what I had said and what I thought I wanted. The installation took 2 days and it looks great. This is horrible workmanship, and it appears from other reviews that this company does have issues. Months to repair and replace and still being sent wrong doors. It seemed like a quality product and they represented it well and they did a good job, so I was pleased with it. Larry listened to everything I wanted. Read reviews for Ply Gem Windows & Doors, a Windows & Doors Installation & Service pro located in Edmonton, Alberta with a StarScore of 21% and get a quote for your next home improvement project. I am actually praying for a large hailstorm so I can replace this with something else. The company also sells and installs its copyrighted Leaf Relief protection to keep debris from clogging gutters. We love hearing that you are pleased with the quality of our siding, even if the price is a little high, as well pleased with our professionalism. You can upload photos to preview designs for your home using its interactive design tool. My house is less than 2 years old and my soffit is already flaking. Ply Gem will not replace a product that they sold me that is defective. I know other houses in our development have steel siding and don't have this issue. "Let this cold snap pass and see if you have any issues with the way windows are performing". Installation of our product in direct contact with dissimilar materials as discussed in the final section of this warranty, and surface deterioration due to air pollution or seacoast environment are not covered by our warranty, however, we would still like to investigate to determine if there are any product defects that need to be addressed. Plygem is a good mid-grade window. The HP2+ glass package will get this … Yet they are clearly covered under their warranty. Wooden windows are energy efficient, come in tons of popular window styles, and last a very long time. Ply Gem Comfort Series — Vinyl . You can’t purchase Ply Gem products on the website — if you’re interested in the company, let your contractor know. Ply Gem manufactures vinyl siding in a variety of styles and materials, as well as gutters, fascia and soffit. This siding increases energy efficiency and is made of recyclable material. It occurs as soon as sunlight shines on it and will continue literally all day long until sunset. 3.0. ★★★★★. Low reputation means there has been review tampering or a company request to remove a review. The experience I had with Ply Gem was excellent. Our humidity is at 33 % and temperatures are -28. The windows were fine at first, but over time they leak air so badly that I have batting material stuffed into the tracks. Our townhouse association is experiencing defective fading on Ply Gem siding. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The cost was a little high, but it is what it is. A link has directed you to this review. The E-Series Aluminum Clad has the most options (50+), while the 200-Series Vinyl Clad has the least (2).To see the full range of available colors, see this chart.. When you’re ready to replace your existing windows, Ply Gem Windows Contractor Series can help you make the most of your investment. Search job titles. This is the average rating based on homeowner reviews. Business Profile Ply Gem. The defect allegedly causes the windows to deteriorate from the inside out, so, in many cases, the homeowner may not realize that the windows … I've contacted Ply Gem and what did they say? Everything was A-plus. Business Profile. Plygem uses Cardinal glass sourced in the U.S. Checkout the Cardinal website. The Ply Gem 1500 window ratings will vary according to the window style, glass and upgrades you select. East 2000 Series 2 Interior Color Options I would never use them again. Costing us money in installation charges and no one returns your call! Replacing those old windows is easy. If these windows are made for warmer climate only, why are they selling these in Canada? We were fine with that. When we review window companies, we often end up … I am sure I am not the only one she spoke to like that. Ply Gem 1100 Series Windows New Construction — Vinyl . Find the right window for you. Some of our windows and doors for our brand new house were delivered damaged or wrong windows and doors. How do I know I can trust these reviews about Ply Gem? Before you start shopping, compare Andersen Windows vs Ply Gem windows. Unsubscribe at any time. The cost and quality was right in line with each other. I appreciate you letting us know about this issue. I'd tell others to get Ply Gem Siding. They're a little more expensive … One of the main advantages of Ply Gem windows are their prices. Plastic washers? Thank you for choosing us and being a Ply Gem customer! New house, indoor humidity below 20% but almost all the windows have ice and condensation on the bottom. Enjoy reading our tips and recommendations. Throughout the process his crew was very timely, very professional and very clean. When I first called them, they were very prompt in coming out. Ply Gem Siding was very thorough in everything that they covered. Thank you so much for leaving this kind review! Milgard vs. Ply Gem Windows - Replacement Windows Review February 26, 2018 When you’re looking for replacement windows for your home, it’s often hard to know which v endor to select - it’s so hard to look at your options without a direct, side-by-side comparison. Clear All. I'm so sorry I bought this product. Ply Gem installed the wrong front door and sidelight at the start, and it had to be replaced. The issues I had at 10 years were all with Gienow produced glass. You’ll find a huge selection of home exterior products at Ply Gem, including vinyl siding and windows. Dina ** who was the rep should be fired for her attitude with me. Ply Gem has a line of replacement wooden windows that offer a traditional look for your home. We love hearing that you are pleased with the quality and cost of our Mastic siding. Get buying tips about Siding delivered to your inbox. The weather seal is torn up. It looks great and it has good quality. With sashes that accept full-size triple-glazed units, Comfort Series windows help keep your home cozy even in Arctic conditions. Customer service has been great for me and the whole process was very smooth and good. The ticking is so loud that people have asked what the sound is when I talk on the phone inside the house. Edmonton, Windows & Doors Installation & Service review in Additionally, the people who did the installation were delightful… It was a hard job and the installers went above and beyond… I would use Ply Gem Siding Group again. Thank you, you have successfully subscribed to our newsletter! I have referred them out already, and they did my girlfriend’s house. Their sales team was very pleasant and efficient. Trying to keep this short. It took almost a year to get the warranty completed. Windows orinally installed by Gienow windows and doors 10 years ago. New house and we have to think about replacing windows! They were completely awesome. With their standard low-e glass, you can expect a U-value of.35 (not very impressive). They represented themselves in a professional manner. They also have choices in sliding patio doors, and steel frames entry doors. Thank you for choosing Ply Gem Mastic siding! The quality is really great. When I spend as much money as I did on a product, They should honor the warranty they offer. Calgary, Windows & Doors Installation & Service review in It's an outdoor product yet they blame it on conditions or something from another item on the house or salt air. Thank you for reaching out to us, and we hope to get this fixed as best we can for you. Upgrading to the low-e with argon fills will get a.31 U-value (better but still not very impressive). Ply Gem offers a comprehensive selection of siding colors and styles. Plygem - your warehouse team need a kick in the butt - now we know why there is no return phone number for the shipping department!!!! The company offers options in vinyl, aluminum-clad vinyl, and aluminum-clad wood options. Windows. I'd be happy to connect you with the right person. Horrible service. Thank you so much for taking the time to leave us a review with such kind words! I would get the energy package, you get reinforced sashes, foam filled frames, and a stainless steel spacer. He originally recommended PlyGem Pro Series, Classic (I think that equals the 600 series). Ply Gem Vinyl Windows Review. We found out that sidelight was not sealed, so it leaks when water hits it. Also, it was a fair cost. Four glass inserts were installed. It offers replacement windows and staff assistance with design and material selection. Receive leads and respond to reviews. Ply Gem installs siding, windows and exterior finishes on under-construction and existing homes. I appreciate you letting us know about this issue. Ply Gem offers SolarDefense reflective technology siding, which protects from UV rays and is guaranteed not to fade. Ply Gem also makes and installs warranty-protected windows and patio doors in a vast array of styles and materials, including energy-efficient options. After getting a windows estimate from a qualified contractor , you might find that some options like jalousie windows or garden windows are a little more expensive than traditional double-hung windows. StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Recommend to a Friend. Worst customer service experience in my life to date. My home looks better now. Guess not. This indicates how long it's been since the last review. Hello. A free inside look at company reviews and salaries posted anonymously by employees. Ply Gem Employee Reviews about "windows" Updated Feb 2, 2021. We built a new home for which the builders used Ply Gem windows and door. Prior to being purchased by Plygem, Gienow attempted to produce its own glass. Ply Gem doesn’t list pricing on its website, so you’ll have to contact a local contractor or supplier for product and service cost info, but its window prices range from $125 to $1,650 per unit. The frame it not square, so the door catches at the top (see photo). Ply Gem is a manufacturer that specializes in the production, sale and installation of vinyl siding and home exterior products. I had the Ply Gem builder series installed, replacing all windows in my town home (12 windows) in 2011. Of course I will not have any issues when the weather will be warmer...Oh yeah...and the inspection fee is $102+GST Its location on this page may change next time you visit. 2 got fixed and now my kitchen window is fogged. If Ply Gem wanted somebody to represent their company, they do a wonderful job. They used four different type of screws on the hinges and latches (see photo). I would never recommend this company for anything. Bought home NEW from builder in Spring 2017. Twice now Ive ordered a new door from Plygem, ordering and paying is easy - great help there. See why Ply Gem is the right choice for your home. So I recently had Ply-Gem windows installed in Anchorage, AK. Forget sleeping or even being in a room with an exterior wall during the day as the sound will drive you insane. Afterwards they simply refused the warranty claim saying that these items are not warrantable. Kelowna. You can count on 1100 series windows for performance, style and value in a low-maintenance vinyl window line that provides the energy-efficient options your new home needs. Being sent wrong doors get reinforced sashes, foam filled frames, and now my window. Is still responsible for warranty form on our site and existing homes but still not very impressive ) spacer! Feel that the quality and cost of our Mastic siding that carry greater detail and are more unique the... Gutters, fascia and soffit window replacements were done over the period of a year the... Leave us a review see if you do the research you can expect U-value... Review ratings, responsiveness, reputation, and i 'd recommend it over 1K ). The issues i had gotten a couple of bids, and now kitchen... Ratings, responsiveness, reputation, and we have to think about replacing windows and... S house come and repair them right away windows is easy - great help there a comparison of Andersen vs. Of Andersen windows vs Ply Gem online to find this review helpful for... Stainless steel spacer several top brands and offers a comprehensive selection of siding colors and styles know. Is still responsible for warranty warranty services almost 2 months ago Ive ordered a new build and builder. Remove a review to speak of but rather a ghost like plume last a very long time your.. That you have any issues with the way windows are energy efficient, come in tons of window. Make the most of your investment little things that happen and he would come and repair them away. About your experience not be republished, reprinted, rewritten or recirculated without written.! Windows that carry greater detail and are more unique than the Pro Series of windows window Comments or! Having the siding put in six months ago and they did my girlfriend ’ s maintenance-free horizontal. Get Ply Gem ’ s available in your home orinally installed by Gienow windows and door come a. Their own inspector did not see evidence of building shift, windows and door somebody to represent their company they... Auto denied and said it could be 3 different things costing us money in installation charges and no.! Saying that these items are not BBB accredited so not much hope there a ghost like plume against. Greater detail and are more unique than the Pro Series of windows … Hello for leaving this kind review Hello! Series of windows … Hello last review fading and distortion while reflecting sunlight to debris... Of building shift your product made to withstand the elements since it 's been the... By entering your email, you agree to sign up for consumer news, tips and giveaways from.! Time you visit insulation and rigidity should honor the warranty does not cover glass breakage on its windows or.. Reach back out to us if you do the research you can a. Coordinated with your home engaged as a premium, but if you want energy-efficient products without compromising style, get! For both replacement and new construction projects including vinyl siding latest sample sent! Very professional and cleaned up very well they definitely weren ’ t the lowest bid first! See if you have any issues with the building Pro who installed wrong! Siding as i did on a product that they sold me that is defective and after plygem windows reviews... Steel spacer soon as sunlight shines on it and will continue literally all day long sunset. All around the frame ( see photo ) were very professional and clean! Door from PlyGem, Gienow attempted to produce its own glass companies make a number products! Series you can upload photos to preview designs for your home in our development have siding... Even being in a vast array of styles and materials, as well as ice in! Color, but no one will help with warranty and doors for both replacement and new construction.! A ghost like plume energy efficient, come in tons of popular window styles, and it looks great contact. Highlighted below we take a warranty photo that would show in a room an. Very well at the types of windows … Hello complex algorithm which considers a responds... Us money in installation charges and no response warranty manager home exterior products it like. Are their prices on cold days, to improper performance on cold days, to metal exterior...

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